FAQs
Can children or under-18s stay at Dandi?
Dandi is an adults-only residence, and all residents must be 18 or over. Unfortunately, we’re unable to accommodate anyone under the age of 18 for overnight stays at our properties.
Children and under-18s are welcome to visit during the day when accompanied by a resident, subject to the building’s visitor guidelines, but they cannot stay overnight.
Do I need to pay a deposit to move into Dandi?
Yes. A £400 refundable booking down payment is required when you move into Dandi. It may be used towards the cost of any eligible damage or charges in accordance with your agreement.
When will I get it back?
Your £400 booking down payment will be refunded when you move out, provided all applicable terms and conditions have been met and there are no deductions to make.
What if the damage costs more than £400?
The £400 booking down payment is not a limit on your responsibility for damage. If the cost exceeds £400, the booking down payment will be applied towards the cost and any remaining balance will be charged separately.
Is Double occupancy allowed?
Yes, our apartments are suitable for a double occupancy (ie. couples) as long as it forms part of the single household.
Is Dandi pet-friendly?
Due to the design of our studios, including features like floating beds, they may not always be suited to pets. Policies vary by location, so please reach out to the team for more information.
Are utilities included in the rent?
Energy, heating, water, and council tax are not included in the monthly rent but you may want to check with the letting agent or onsite team for specific details.
Is the inclusive WiFi sufficient for daily work, and does it work in the rooms?
The complimentary WiFi is adequate for daily work and is accessible in all apartments. Upgrades to a faster connection are available at an additional cost.
Are all studios fully furnished?
Yes, all of our apartments are fully furnished. If you need certain items removed, we can arrange that for you.
Is the TV a smart TV?
Yes, all of our apartments feature Samsung Smart TVs, which you can connect to your own streaming accounts like Netflix.
Is cleaning included in the monthly licence fee?
The frequency of included cleaning varies by scheme, with a minimum of once a month. Additional cleaning services can be booked through the Dandi App at an extra charge.
Are the outdoor/indoor gyms complimentary for residents?
Yes, residents have full access to the gym facilities free of charge after completing a virtual gym induction on equipment use.
Is there parking available on-site or nearby?
There is no on-site parking available. However, you can request vehicle access for easier move-in/move-out on the designated days.
Can I book a short-term stay?
Currently, short stays are available via our partner Nestor at Brondesbury, Battersea and Dandi on The Hill. Please keep in mind short-term rates differ from our long-term proposal.